Owner FAQs

Yes. We are licensed real estate brokers in Washington State and members of the National Association of Residential Property Managers (NARPM).

Yes.

Yes, we are real estate investors ourselves. We own properties in Washington and around the country.

The owner spent a decade in the military, half of which was spent in Special Operations. This pedigree has been invaluable, as property management is based on following systems, attention to detail, integrity, and staying abreast of current events and trends.

Since summer of 2023.

Single-Family Homes and small (2-4 door) Multifamily.

Only long term, unfurnished rentals.

We have a team of showing agents, preferred vendors, and staff.

Only property management. We do not buy or sell real estate as our business.

Three things. First, we have a very simple fee structure. Second, we are tailored towards owners who do not want to be bothered by the day-to-day of operating their rental. Third, we have a much higher attention to detail, availability for our owners, and are competitive price-wise. A lot of our owners, military or not, are in the same situation. We know exactly what you're looking for and deliver.

No.

10% of gross monthly rent and a one-time leasing fee each time we place tenants. Please see our pricing for more on this.

Please see our services page.

No. Our financial incentives are aligned with yours. We do not get paid if you do not get paid.

No. Only when placing a tenant, not renewing a lease with an existing tenant.

We receive rents via direct deposit and mail. You will receive payment on the 10th of each month via direct deposit to your bank account.

You can cancel your agreement with us at any time. We do not have a fee for this either.

You will receive a monthly report including the Balance Sheet, Cash Flow, and Income statements. You can access your portal and see all past reports and current financials 24/7. You can also reach out to us and we will respond to your inquiry within 24 hours.

We have an entire property owner checklist for you once you onboard with us. This includes ensuring all deferred maintenance, plumbing, paint, and other aspects about the property are addressed. We will help you with this. After preparing the property to rent, our expectation is that you will trust our decisions made on your behalf and heed our advice when it comes to operating your investment.

24 hour standard. Most often same-day or immediately.

If we have an approved tenant, we can turn the lease and deposits within a few hours. Typically it takes ~21 days to advertise, source, and place a tenant through the entire process.

We provide these during our consultations.

We handle all security deposits. These are placed in their own trust accounts.

The process is typically: a notice to pay or vacate is placed, followed by filing for eviction, a court hearing, a decision, and ultimately eviction of the tenant. This process (depending on local laws and wait times) can take anywhere from 4-6 months in Tacoma and the South Sound. See our evictions page for more information on this.

We manage the entire eviction process. You will pay for any attorneys fees.

Rent ready = suitable to be occupied immediately. We will schedule any handymen or other services required between tenancies. If only cleaning and pictures are needed, we have turned properties within 24 hours.

Yes, if it makes sense.

Our goal is heel-to-toe tenants. This is not always the case, however. Our standard to filling a vacancy is 21 days from listing the home for rent to having a signed lease.

Yes. We conduct a thorough inspection of the property before move-in and after move-out.

No.

We do 12 month leases.

Annually.

Yes.

Any money required to be used from the tenant’s security deposit is allocated by us to all relevant repairs beyond normal use. All other money is returned to the tenant.

We use preferred vendors. All maintenance is conducted by professionals who are licensed and insured. This leads to a better product, warranty, and risk mitigation. We will only work with a vendor if they are licensed and insured.

Any maintenance over $500 we will notify you. Any maintenance conducted will be in your monthly report including any required photos and receipts.

No.

Via our portal or directly with us. We respond within 24 hours.

We get professional photos and videos taken. We send the video to every lead that we engage with. Additionally, we syndicate to over 25+ different websites, and we have an email distribution list of tenants that we send all of our current and upcoming rentals to.

On a case-by-case basis, we will advertise and show your property while tenants are in it. If the property is damaged or if tenants are uncleanly and uncooperative, we will hold off. It depends on the property and the tenants. Of course, it's usually best to have heel-to-toe tenants.

Based on expert market analysis and what local laws allow us.

Yes.

Yes.

See, yes. Sign, no.

No.

10th of each month.

Equal to one month’s rent.

We prefer a month prior to vacancy in order to sign agreements, schedule pictures, and market appropriately. Typically we need 21 days to rent a property.

Yes. When you onboard with us, we provide you with a thorough Owner Checklist that encompasses everything you need to make the property ready on your side.

May-September is best, as school schedules accommodate people moving. The most difficult time of the year is November-January as this is the western holiday season.

We screen with a credit check, income to rent ratio, employment verification, eviction history check, criminal history check, and calls to previous landlords. Our screening criteria will always comply with state and local fair housing laws.

Get in touch with us! First steps are getting on a call to review your property and make sure it’s a good fit, followed by signing a Property Management Agreement then making your home rent-ready.